Terms and Conditions

Clear Terms, No Surprises

Good projects start with clear expectations. These terms explain how we work together, from the first quote to launch day.

01

Agreement

In short: Using our site or services means you accept these terms.

These terms govern your use of the Netwexus website and the web design, development and SEO services we provide. A signed proposal or contract for a specific project takes priority over this page wherever the two differ.

02

Quotes and Project Scope

In short: A quote covers what is written in it.

Quotes and proposals describe the agreed deliverables, timeline and price. Work requested beyond that scope is estimated and approved separately before we begin it. Quotes are valid for 30 days unless stated otherwise.

03

Payments

In short: Work starts with a deposit and ends with final payment.

Unless your proposal says otherwise, projects begin after an upfront deposit, with the balance due at agreed milestones or before launch. Ongoing services such as SEO and maintenance are billed in advance for each period. Late payments may pause work until the account is current.

04

Your Responsibilities

In short: We need content, access and feedback on time.

You agree to supply accurate content, brand assets, logins and feedback when needed, and to make sure you have the right to use any material you give us. Delays in providing these may move the delivery date.

05

Revisions and Approval

In short: Review rounds are included as stated in your proposal.

Each project includes the revision rounds listed in its proposal. Once you approve a design or milestone, later changes to that approved work may be billed as additional work.

06

Ownership and Intellectual Property

In short: Once paid in full, the final work is yours.

After full payment, you own the final website design and custom code created for you. Third-party items such as themes, plugins, fonts and stock media remain under their own licenses. We may show completed work in our portfolio unless you ask us in writing not to.

07

Third-Party Services

In short: Hosting, plugins and platforms have their own terms.

Websites rely on services we do not control, including hosting companies, domain registrars, payment gateways and software vendors. We are not responsible for outages, price changes or policy changes made by those providers.

08

Warranties and Liability

In short: We work carefully, but cannot promise specific results.

We deliver services with professional care and fix defects in our own work reported within 30 days of launch. We do not guarantee specific search rankings, traffic or sales. To the extent the law allows, our total liability for any claim is limited to the amount you paid us for the project concerned, and we are not liable for indirect or consequential losses.

09

Cancellation

In short: Either side can end a project in writing.

Either party may end a project with written notice. You pay for the work completed up to that date, and deposits covering work already performed are non-refundable. Monthly services can be cancelled before the next billing period.

10

Governing Law and Changes

In short: New Jersey law applies.

These terms are governed by the laws of the State of New Jersey, USA. We may update them from time to time, and the date at the top shows the current version. Questions can be sent to support@netwexus.com.

Questions

Something Unclear? Ask a Real Person

Email support@netwexus.com or send a message through our contact page and we will reply within one business day.